Healthcare
Replacing three tools with one booking platform
Scheduling, reminders and payments lived in three disconnected systems, and reconciling them was somebody's entire Friday.
No-shows reduced by automated reminders
UI/UX Design
UI/UX design that survives the trip into code.
Our designers sit with the engineers who build their work. That keeps designs honest about what is feasible, and keeps the finished product looking like the prototype you signed off.
UI/UX Design
Most design problems are found too late.
A confusing flow costs almost nothing to fix in a prototype and a great deal to fix after launch. Yet design is often compressed into a week of mock-ups so the building can start.
We test the risky parts of a product with real users before code is written, and design the empty, loading and error states alongside the happy path, because that is where products feel unfinished.
Included
- User research, journey mapping and information architecture
- Wireframes and clickable prototypes tested with real users
- A component-based design system with tokens for light and dark themes
- Developer handoff with states, edge cases and accessibility notes covered
What you end up with
Tested flows, a documented design system and developer-ready specifications, so what gets built matches what was approved.
The difference
Mock-ups vs. product design
Both produce attractive screens. Only one produces something that can be built and maintained.
Mock-ups
- A screen for every page, each drawn separately
- Only the ideal state: full data, no errors
- Looks approved by stakeholders, never tried by users
- Colour and spacing chosen by eye, screen by screen
- Thrown over a wall to engineering
Product design
- A system of components that compose into any screen
- Empty, loading, error and permission states designed
- Core flows tested on real users before build
- Tokens for colour, type and spacing shared with code
- Designers reviewing builds through to release
What we build
Design engagements
Run on their own or as the first phase of a build.
Product design from zero
Research through to a tested prototype and a design system for a new product, ready for engineering.
UX audit and redesign
A heuristic and analytics review of an existing product, followed by a prioritised redesign of the flows losing you users.
Design systems
Tokens, components and documentation that give a growing product one consistent language across web and mobile.
Prototypes for validation
A realistic clickable prototype for user testing or fundraising, before committing to a build budget.
Process
How the work runs, phase by phase.
Each phase ends with something you can see, use or sign off.
Research
Stakeholder and user interviews, analytics and a review of what competitors get right and wrong.
Structure
Journeys, information architecture and low-fidelity wireframes that settle what goes where before anything is styled.
Prototype and test
A clickable prototype of the core flows, put in front of real users. What confuses them gets fixed while it is still cheap.
Visual design and system
Brand-aligned interface design built as tokens and reusable components, in light and dark.
Handoff and review
Annotated specifications, then design review of the actual builds until the product ships.
Stack
The tools we reach for.
Defaults, not dogma. If you already run something else, we work within it.
- Design
- Figma
- FigJam
- Variables & tokens
- Research
- User interviews
- Maze
- Hotjar
- Analytics review
- Systems
- Storybook
- Tailwind tokens
- Component docs
- Standards
- WCAG 2.2
- iOS HIG
- Material Design
Timelines
How long it usually takes.
Typical ranges for well-scoped work. Discovery comes first and produces a fixed quote and a date.
- UX audit
1–2 weeks
Findings ranked by impact, with redesign recommendations.
- Prototype sprint
2–3 weeks
Tested clickable prototype of the core flows.
- Full product design
4–8 weeks
Research, flows, visual design and a documented system.
Case studies
Where we have done this before.
Retail
A headless storefront that stopped fighting its own theme
Years of apps and scripts had made the store slow on mobile, and product bundles the business depended on needed a workaround for every promotion.
Faster mobile product and listing pages
Industries
Sectors where this comes up most.
SaaS & Startups
From the first prototype to a platform that holds up under growth: a senior team for founders without one yet.
Healthcare
Telemedicine, patient portals and clinical tools built around real workflows and a privacy-first architecture.
Retail & E-Commerce
Storefronts, apps and back-office tooling that load fast, convert and stay in sync with inventory.
FAQ
UI/UX Design: common questions.
Can we hire you for design only?
Yes. Design engagements stand on their own, and the handoff is written so any competent engineering team can build from it, including yours.
Do you test designs with real users?
Yes. Even five short sessions on a prototype expose most of the serious usability problems, and it is the cheapest point in a project to find them.
Will you work with our existing brand?
Yes. We extend your brand into a product interface rather than replacing it. If you do not have brand guidelines yet, we establish enough of a visual language to build on.
What do engineers actually receive?
Figma files organised by flow, a component library with every state, design tokens that map to code, and notes on behaviour, responsiveness and accessibility.
Do you design for accessibility?
Yes. Contrast, focus order, target sizes and screen-reader behaviour are considered during design, which is far cheaper than fixing them after an audit.
Next step
Have something that needs building?
Tell us the problem in a few sentences. We will reply within one business day with an honest read on scope, cost and whether we are the right team for it.